- Asked by: Mark Griffin, MSP for Central Scotland, Scottish Labour
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Date lodged: Wednesday, 26 September 2018
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Current Status:
Answered by Shirley-Anne Somerville on 10 October 2018
To ask the Scottish Government what formal relationship Social Security Scotland has with Fair Start Scotland (FSS), and how many staff it has recruited via FSS.
Answer
Social Security Scotland has formed a close working relationship with Remploy who are the Delivery Partner for Fair Start Scotland for the Tayside area. We are working in partnership with Remploy to ensure potential candidates for roles within Social Security Scotland are provided with information, encouragement and support.
All permanent appointments to Social Security Scotland are through a fair and open recruitment process involving formal assessment and interview. We do not hold data on the number of candidates with a relationship with Remploy who have been made offers.
- Asked by: Mark Griffin, MSP for Central Scotland, Scottish Labour
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Date lodged: Monday, 17 September 2018
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Current Status:
Answered by Shirley-Anne Somerville on 4 October 2018
To ask the Scottish Government whether it will provide a range of application forms for disability assistance to correspond with an individual's primary condition.
Answer
We are engaging closely with people who have a lived experience of accessing disability assistance to co-design an application process that is straightforward, accessible, and enables individuals to put across the information they think best describes their daily lives.
- Asked by: Mark Griffin, MSP for Central Scotland, Scottish Labour
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Date lodged: Monday, 17 September 2018
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Current Status:
Answered by Shirley-Anne Somerville on 3 October 2018
To ask the Scottish Government what its response is to the Scottish Fiscal Commission's forecast regarding (a) the uptake of and (b) expenditure on the Best Start Grant in 2018-19.
Answer
We welcome the first forecasts for the Best Start Pregnancy and Baby Grant from the Scottish Fiscal Commission (SFC).
The SFC report highlights the uncertainties around take-up rates and expenditure. There are particular uncertainties with these estimates given that this will be the first benefit to be administered by Social Security Scotland.
The SFC figures were lower than those previously published by the Scottish Government (SG). The main reason for the difference in forecasts is that SFC have assumed lower take-up rates than were used in forecasts previously prepared by SG analysts.
We welcome the SFC's commitment to review data as it becomes available to inform future forecasts.
- Asked by: Mark Griffin, MSP for Central Scotland, Scottish Labour
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Date lodged: Thursday, 20 September 2018
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Current Status:
Answered by Shirley-Anne Somerville on 3 October 2018
To ask the Scottish Government what feedback was received at the Supplier Awareness Event on 11 September 2018 in relation to its notice, Provision of Agile Service Design to deliver Social Security Assessments Function.
Answer
At the event held on 11 September, we had the opportunity to engage with a range of interested suppliers in order to help inform the service design procurement going forward.
- Asked by: Mark Griffin, MSP for Central Scotland, Scottish Labour
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Date lodged: Thursday, 20 September 2018
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Current Status:
Answered by Shirley-Anne Somerville on 3 October 2018
To ask the Scottish Government what its response is to the finding from its Consultation on Social Security in Scotland that the most mentioned terms that respondents disliked were, welfare, claimant, benefit, customer or client, sanction and scrounger, and whether (a) its Social Security Directorate and (b) Social Security Scotland has been instructed to use alternative language, where necessary.
Answer
We are carrying out ongoing user research and we have also conducted research through our Experience Panel of people with lived experience of social security. A report on this research will be published in November 2018.
Both the Social Security Directorate and Social Security Scotland internal guidance on language is taking account of the emerging findings. These findings include feedback that ‘benefits’ is the most widely and easily understood term for a form of social security assistance and the word ‘client’ is the preferred word for someone in receipt of a benefit.
- Asked by: Mark Griffin, MSP for Central Scotland, Scottish Labour
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Date lodged: Monday, 17 September 2018
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Current Status:
Answered by Shirley-Anne Somerville on 3 October 2018
To ask the Scottish Government what assessment it has made of Table 5: Indicative BSG expenditure and caseload in Scotland for 2018-19, in the Scottish Fiscal Commission report, Supplementary Costings: Social Security Best Start Grant (Pregnancy and Baby Grant) September 2018, and whether it will commit to delivery from 1 November 2018.
Answer
The Scottish Government will deliver Pregnancy and Baby Grant payments before Christmas 2018. We will publicise the start date in due course.
The Scottish Fiscal Commission have chosen to present indicative forecasts for costs in 2018-19 based on potential delivery from 1 November 2018 or 1 December 2018 as the start date is still unconfirmed. This illustrates a range of possible costs in 2018-19, depending on when payments start.
- Asked by: Mark Griffin, MSP for Central Scotland, Scottish Labour
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Date lodged: Thursday, 20 September 2018
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Current Status:
Answered by Shirley-Anne Somerville on 3 October 2018
To ask the Scottish Government how many potential suppliers (a) registered and (b) attended the Supplier Awareness Event on 11 September 2018 for its notice, Provision of Agile Service Design to deliver Social Security Assessments Function, and who these potential suppliers are.
Answer
The register of those attending the event is attached below.
Company | No. of attendees |
AA & B Consulting Limited | 1 |
BJSS | 2 |
Capgemini UK | 2 |
Chess Digital | 1 |
Deloitte | 2 |
Diona | 1 |
Edge Testing | 1 |
Ernst & Young LLP | 1 |
Exception | 2 |
FutureGov | 0 |
IBM | 2 |
Incremental Group | 1 |
Kainos | 3 |
KPMG LLP (UK) | 1 |
Leidos | 2 |
Made Tech | 0 |
Sopra Steria | 2 |
Tata Consultancy Services | 1 |
Chess Digital | 1 |
- Asked by: Mark Griffin, MSP for Central Scotland, Scottish Labour
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Date lodged: Thursday, 20 September 2018
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Current Status:
Answered by Shirley-Anne Somerville on 3 October 2018
To ask the Scottish Government what role experience panels have had in developing the Provision of Agile Service Design to deliver Social Security Assessments Function contract, and when they were consulted on the information included in the associated Prior Information Notice and at the Supplier Awareness Event.
Answer
The Social Security Experience Panels provided extensive input into the Disability Benefits Discovery work, particularly in relation to their experiences of the current system of assessments. This work has influenced the development of the contract, although they were not directly involved in the development of the Service Design contract or Prior Information Notice.
- Asked by: Mark Griffin, MSP for Central Scotland, Scottish Labour
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Date lodged: Thursday, 20 September 2018
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Current Status:
Answered by Shirley-Anne Somerville on 3 October 2018
To ask the Scottish Government, further to the reported comments by the former Minister for Social Security in July 2016 and the outcome of its consultation, what progress it has made in phasing out the word "benefit" in relation to social security.
Answer
Our new social security system is being designed with people, not for them.
We are carrying out ongoing user research and we have also conducted research through our Experience Panel of people with lived experience of social security. A report on this research will be published in November 2018.
Social Security Scotland internal guidance on language is taking account of the emerging findings. This includes the use of the word ‘benefit’, which people have told us is the most widely and easily understood term for a form of social security assistance.
- Asked by: Mark Griffin, MSP for Central Scotland, Scottish Labour
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Date lodged: Thursday, 20 September 2018
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Current Status:
Answered by Shirley-Anne Somerville on 3 October 2018
To ask the Scottish Government how much (a) its Social Security Directorate and (b) Social Security Scotland has spent on goods and services from the private sector, and from which suppliers.
Answer
The Social Security Directorate spent £5.2 million in 2017-18 and has spent £9.6 million to date in 2018-19 on goods and services from the private sector.
Social Security Scotland was formally established as an executive agency of the Scottish Government on 1 September 2018. It has not yet made any payments to private sector suppliers for goods and services but expects to do so in 2018-19.
The Social Security Directorate and Social Security Scotland utilise a range of private sector suppliers. The Scottish Government regularly publishes the detail of all expenditure over £25,000, this includes details of the nature of the expenditure and the supplier for the Social Security Directorate. Social Security Scotland will also publish reports to provide transparency of expenditure over £25,000.