The Scottish Government expects every public body to deliver efficiency savings of at least 3 per cent per annum. NHS Health Boards have achieved this level, and delivered efficiency savings in 2015-16 in excess of £290 million. This has been reinvested by the Health Boards in frontline services.

NHS Boards achieve efficiency savings in a wide range of areas, including those set out in NHS Scotland Efficiency and Productivity: Framework for SR10: http://www.gov.scot/Publications/2011/02/11144220/12. The Framework requires savings to be made through, amongst other means, reductions in senior management, better workforce productivity, and increased use of shared services.

Scottish Workforce Information Standard System

The information requested is not held by the Scottish Government.

Data on the number of Patient Hygiene Inspectors in NHS Scotland is not collated or held centrally by the Scottish Government or NHS National Services Scotland.

Information on the number of new outpatient appointments and the number of Did Not Attends and the rate since 1999 to 2015 is provided in the following table.

It is every patient's responsibility to keep their NHS appointment and it is important that they let the hospital know when they cannot attend. However, we also recognise that the NHS has to be flexible in helping make appointments convenient to patients.

The Scottish Government is committed to supporting health boards implement policies to reduce missed appointments such as providing reminder services through text, emails and social media. This will allow reminder services to be tailored for patients who are most likely not to attend.

Source: SMR00 ISD Scotland

Due to a number of changes in the recording and collection of school nursing data, figures published by ISD Scotland are not directly comparable between 1999 and 2016 and have been split accordingly:-

Information on school nurses from 1999 can be found on the workforce statistics web site at: http://www.isdscotland.org/Health-Topics/Workforce/Historic-Data/WFE01_HB_REG.xls

Further information on school nurses from 2007 onwards can be found on the statistics web site at: http://www.isdscotland.org/Health-Topics/Workforce/Publications/2012-11-27/Nursing_and_Midwifery_SIP_S2012.xls?52391154

Information on school nurses from 2013 onwards can be found on the statistics web site at: https://www.isdscotland.org/Health-Topics/Workforce/Publications/2016-09-06/Non-Medical_Trend_J2016.xls.

Appointments to Integration Joint Boards (IJBs) were confirmed following their legal constitution in line with the Public Bodies (Joint Working) (Integration Joint Board) (Scotland) Order 2014, which sets out minimum membership requirements of IJBs. As with any board of governance, an interim vacancy may arise from time to time due to a member stepping down or an appointment term coming to an end.

Information on staff outsourced from private companies is not centrally held.

Most funding provided by the Scottish Government is to support both adult and young carers and is not separated out. Between 2008 and 2017 we invested nearly £39 million in Health Boards' Carer Information Strategies for support to adult and young carers.

Since 2012 we have also invested over £300,000 in workforce development which includes programmes working with young carers.

For young carer specific support, the Scottish Government has provided over £2 million for the annual Young Carers Festival, and for other initiatives. We also fund the Scottish Young Carers Services Alliance to support the development of services for young carers.

The total amount for supporting carers in 2007 is likely to be less than in any year from 2008, as the existing initiatives were not in place then.

These complaint statistics are not held centrally.