I refer the member to the answer to question S6W-32136 on 18 December 2024. All answers to written Parliamentary Questions are available on the Parliament's website, the search facility for which can be found athttps://www.parliament.scot/chamber-and-committees/written-questions-and-answers.

This is an operational matter for Police Scotland.

As SEPA are directly responsible for its day-to-day operations, I have asked Nicole Paterson, Chief Executive of SEPA to respond. Her response is as follows:

SEPA plan the work it will deliver each year and regularly monitor, review and report on performance in a variety of formats.

The automated customer hub enables greater data insights for regular and accurate performance reporting. KPIs include first call resolution, average handling time, call abandoned, time spent customer facing as percentage of rota, forecast and adherence time and customer satisfaction.

SEPA has robust resilience and emergency management processes in place with partners.

There is no change for stakeholders as they continue to use the unchanged Priority Partner number (emergency services). Previously callers would have used a specific number and spoke to a person in the Customer Hub and that process has not changed.

This is an operational matter for Police Scotland.

SEPA’s 24-hour availability to the Scottish public remains fully in place, ensuring 24-7 coverage for critical support for Scotland’s communities and environment. Where appropriate, this includes direct access to a SEPA employee to ensure a timely and effective response.

I refer the member to the answer to question S6W-32923 on 15 January 2025. All answers to written Parliamentary Questions are available on the Parliament's website, the search facility for which can be found at https://www.parliament.scot/chamber-and-committees/written-questions-and-answers.

The Scottish Public Finance Manual (SPFM) is issued by the Scottish Ministers to provide guidance on the proper handling and reporting of public funds.

Under the terms of SPFM, the Scottish Government and SEPA operate a joint Framework agreement. Sections 25-26 and Sections 32-34 of that agreement details SEPA’s duties to develop Corporate and annual business plans, which include reporting on key performance targets.

This is readily accessible on the SEPA website here: SEPA Framework | Beta | SEPA | Scottish Environment Protection Agency.

I refer the member to the answer to question S6W-32136 on 18 December 2024. All answers to written Parliamentary Questions are available on the Parliament's website, the search facility for which can be found athttps://www.parliament.scot/chamber-and-committees/written-questions-and-answers.

There have been no comparative analyses undertaken of spending relative to similar devolved administrations.